Helping individuals and organizations achieve meaningful results — through research-backed frameworks on trust, leadership, and workplace culture developed over fifteen years of study and practice.
Three core areas of research and practice, developed through fieldwork with organizations ranging from startups to Fortune 500 companies.
Why trust erodes inside organizations, how it's measured, and the specific structural and behavioral changes that rebuild it — based on a decade of longitudinal research across 80+ organizations.
How leaders make decisions, communicate, and maintain credibility during periods of organizational change, layoffs, restructuring, or crisis — and what separates leaders teams trust from those they don't.
Why most culture initiatives fail within 18 months, and the specific operational and structural conditions required for lasting change — not posters on a wall, but systems that hold.
I speak at conferences, leadership summits, and corporate events on trust, leadership, and organizational culture — bringing research-backed frameworks to life through stories, data, and practical takeaways audiences actually use.
The intellectual foundation behind the consulting and speaking work — available to read, download, and apply.
Why teams fall apart and how to rebuild them. Wall Street Journal bestseller, based on a decade of organizational research. Available in hardcover, ebook, and audiobook.
A 12-question diagnostic that helps leadership teams identify exactly where trust is breaking down in their organization — the same framework used in client engagements.
A self-paced course adapting the book's frameworks for working managers — five modules, downloadable worksheets, and real scenario walkthroughs.
Whether you're looking for a keynote speaker, a consulting engagement, or a media interview — tell me about your organization and what you're working on, and I'll respond personally within 48 hours.
I respond personally to every message, usually within 48 hours.